Snapdeal.com — Money with Snapdeal for last 20 Days- Snapdeal and Ecom Express Suck!

Address:

Mumbai City, Maharashtra

I believe its high time companies like Snapdeal just shut down. I faced this in the past but made a mistake of again placing an order hoping that things will be better when they have peers coming up with fastest delivery timings. I ordered a Micromax Bolt A068 on 8th May 2014 (Order No. [protected]) for Rs. 6047/- as a birthday gift for my father, but when enquired after a week it was yet not dispatched. I immediately cancelled the order and requested for a refund with them on which i was told that i need to wait for the packet to reach me and reject it when it does, post which they will return me the money. I then went to flipkart and ordered the same phone for 5800/- and was shocked to see it get delivered within a day with no extra cost just on the bais of my request to their customer care team. It's 28th May 2014 today and am yet to receive the refund from Snapdeal. The worst problem is that the managers i spoke to care a flying fick to look into the issue. I informed them of the same problems in 4 of my previous orders but they said they dont have my records. Shut Down Snapdeal! High Time!! Another point to be elaborated is that i hear their courier company Ecom Express has been formed by the once top guys of Bluedart. What a shame if a courier takes 1 week to get dispatch, with another week to be returned. Disgusting service! I await an apology and refund to the earliest so that i dont Sue you! Yasmin Ali [protected] [protected]@gmail.com