Sony India — against your goon service centre representative dinesh

Address:

New Delhi, Delhi, 110019

Today when i visited your service centre here in new delhi, nehru place, ashok bhavan, your service representative named dinesh told me to pay an amount of rs.1200 for just two (2) screws for my laptop which was old as well, when i enquired about the amount & how can he charge such a high amount for just 2 screws he reduced the amount to rs.850, to which he responded that this is the least amount i will have to pay, then i asked him to give me some time and i will be back, in the mean while he fixed the screws in the laptop and when i returned i told him to take it back and that i don't want the service since i can't pay rs.850 - 1200 for just 2 screws and then he started to misbehaving, acting like a goon, he told me why i didn't you said before that you don't want the service and that people like you come for timepass, he was about to hit me and got violent and also other staffs favoured him. You people must expel and remove such goons from your service centre. All the staff members were corrupt. If you people don't remove him i will take this matter to the superitendent of police. How dare you people appoint such # in your company. Take immediate action. I have attached his picture.