Sony India — cheating with customer by sending defective product

Address:

Ahmedabad, Gujarat

sir/madam, i am very disappointed to tell that i am being feeling cheated by "amazon.in" where as i bought a "Sony xperia sp(c5302)" from amazon.in, keep a trst on amazon.in i didn't see the hardware of the mobile phone, but after some i came to know that i was cheated y amazon.in, as they have send me a defective product, and also the "Sony service station has charged me during my warranty period" mentioning the clause of "warranty void" and didn't even repaired the phone and "also broke the back cover of the phone & told me it was broken earlier" and showed me that i was wrong from my side and i have to contact the seller by my side & also threatened me when asked to the service centre technical executives about the "breakage of the back cover" Kindly take proper action against the matter. Awaiting for reply. Regards, Shankar Roy.