[Resolved] Sony India — Defect from Sony XperiaM2 Purchased during june 2014

Srikanth p c

from Mysore, Karnataka

Address:

Hassan, Karnataka

I have purchased Sony XperiaM2 during june 2014 from Sangeetha mobiles, Bangalore.From the day one i have been facing the problems with the set(Hanging).Then after some days i went to authorised sony service center Hassan.There they have formatted / reloaded the software .Even after that the set use to switch off by itself.Once again i went to authorised sony service center Hassan, this time they have changed the board.Even after the change of board, one more problem arised, that is Sim1 is not being recognised many times.If that happens i have to remove sim1 and then reinsert and switch on, then only the sim1 is being detected.I am fed up with this.Please do the immediate action regarding the same and let me know what to do.My email id is [protected]@mcehassan.ac.in for further communication. Dr.P.C.Srikanth Secretary IEEE Photonics Society Professor & Head E&C Dept Malnad College of Engineering Hassan 5733201KarnatakaIndia Mobile-[protected] [protected]@mcehassan.ac.in

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Aug 14, 2020

Complaint marked as Resolved

Sony India customer support has been notified about the posted complaint.

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Comments

Srikanth p c

from Mysore, Karnataka

I have already lodged the complaint few days back, so far i have not received any reply from the company.One more problem occurred to my set that is on 22/10/2014 when i was in Mysore, it was switched off by itself and when i was trying to switch it on it did not switch on.Then i tried next day morning it was switched on.I request you to kindly refund the amount since i am fed up with the handset.Each time i am loosing the messages, during the repair.