Sony India — defective mobile | |||
Hi this is Mohd Ayaz I m writing this mail in regards to my Sony xperia zr which is defective I bought this mobile from flipkart its been a almost 2 month I use this mobile from last 1 month its working properly but then 1 month after display get black I don't even can receive call, I called up to flipkart regarding this issue but according to flipkart policy he can replace mobile phone between 1 month, so they ask me to visit Sony xperia service center (store) I did the same thing I take my invoice (Bill) and visited in Sony xperia service center but it was of no use they just said that your mobile is not under warranty because the red plat which is inside your Sony zr is shot because of water. But my question is how it is possible if my mobile is water proof then how it can be shot because of water.They are deny to fix my mobile issue I visited many times in Sony xperia service center which is located in – Borivali ( W), Mumai Name : S.G. Info tech, Address : Thakkar Shoping Mall, S V Road, Opposite Borivali, Railway Station, Borivali ( W), City : Mumbai Area Name : Borivali ( W).Phone Number : [protected].From last 20 days my mobile is dead nor contact my friend and family, please help me regarding this issue, I hope I will get the answer soon, Regards, Mohd Ayaz, [protected]/[protected]. Was this information helpful? | |||
Sony India customer support has been notified about the posted complaint. | |||
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