Sony India — defective mobile

Address:Mumbai City, Maharashtra

Hi this is Mohd Ayaz I m writing this mail in regards to my Sony xperia zr which is defective I bought this mobile from flipkart its been a almost 2 month I use this mobile from last 1 month its working properly but then 1 month after display get black I don't even can receive call, I called up to flipkart regarding this issue but according to flipkart policy he can replace mobile phone between 1 month, so they ask me to visit Sony xperia service center (store) I did the same thing I take my invoice (Bill) and visited in Sony xperia service center but it was of no use they just said that your mobile is not under warranty because the red plat which is inside your Sony zr is shot because of water. But my question is how it is possible if my mobile is water proof then how it can be shot because of water.They are deny to fix my mobile issue I visited many times in Sony xperia service center which is located in – Borivali ( W), Mumai Name : S.G. Info tech, Address : Thakkar Shoping Mall, S V Road, Opposite Borivali, Railway Station, Borivali ( W), City : Mumbai Area Name : Borivali ( W).Phone Number : [protected].From last 20 days my mobile is dead nor contact my friend and family, please help me regarding this issue, I hope I will get the answer soon, Regards, Mohd Ayaz, [protected]/[protected].
Was this information helpful?
No (0)
Yes (0)
Sony India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Sony India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    8014
    Pending
    0
    Resolved
    2252
    Sony India Phone
    +91 99 6793 9629
    +91 90 2912 0629
    Sony India Address
    No 14/43 Hameedia Centre 2nd Floor, Haddows Road, Nungambakkam, Chennai, Tamil Nadu, India - 600034
    View all Sony India contact information