Sony India — delay tactics in providing part of led 42' sony bravia | |||
I have made the complaint to sony customer care on 25.11.2019 and they assigned my service request to m/s immmortal innovation services pvt. Ltd., east krishna nagar, delhi. Technician of the authorized centre visited my residence on the same day and he told me that motherboard of my led is faulty and it needs replacement. He note down the complaint and took rs.1000/- as an advance and assured me that this motherboard will be replaced as early as possible. After elapse of 12 days, on 05.12.2019, technician of the service centre came to our residence with some old motherboard (Not fully packed just to make fool to ourselves), and he tried to fix the motherboard in led, but all goes in vain. He told me that this motherboard is not compatible to this led. It will take some more time to start the led. It is regret to inform you that yesterday my family was eagerly waiting in the evening to repair their led to watch their favorite programs. They all are very fed up and annoyed when they got to know about incidence that their led will not start today itself. They are complaining me and saying that how many days company will take to solve this problem. I request you that kindly do the needful at the earliest and give directions to the service centre to resolve the issue immediately. Was this information helpful? | |||
Sony India customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Product is not working after the delivery of products itself I have tried a lot of times to resolve it but power is not coming to products.
Reply
Sub TV is known for light entertaining content and shows and my children watch the channel without elders observation . TV serial advertisment 'Behad' from Sony set is publishing on Sony sub TV which is having violent and disturbing content not suited for children.This is humble request to remove that advertisement from sub TV channel. Thanks
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