[Resolved]  Sony India — Disgusting experience with Sony service and quality

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Mumbai City, Maharashtra

I have purchased this TV at Reliance Digital Vashi Navi mumbai on 17th Nov 2013. On 12th Nov while watching TV it developed a small crack inside and starting showing up Vertical lines on one portion of TV. We have complained to service center and the guy says this is a physical damage. I confirm there is no external damage to the set and how can it be a physical damage. The product is under warranty. I request your attention to this issue and resolve asap. PV Prasad [protected] In spite of repeated requests Sony could not arrange a senior tech, qualified guy's visit to chk the problem. Is it due to no qualified tech guys working with Company or not being responsible to customer complaints after sales from Sony. PV Prasad [protected]