Sony India — Improper Service Support

Address:

Gautam Buddh Nagar, Uttar Pradesh

sir, i bought a xperia zr smartphone 5 months back from snapdeal.com that gave me 1 year manufacturer's warranty. Around a month back i faced a problem of moisture in the camera lens so reported the problem to the service center. They replaced the cellphone with a refurbished one, but 2 weeks ago the phone was accidentally dropped into water and it got water logged in spite of all the flaps closed the water got inside even when xperia zr is claimed to be waterproof against submerge, within seconds the water got inside. The worst part is now they are not even entertaining my problem n they reported a issue that the seller is not authorized that too after replacing my originally bought cellphone.