Sony India — installation and demo for sony bravia

Address:

A-206 Sai Residency Wagholi, 412207

Dear team,

I had purchased sony bravia tv model no 40r352f dated on 3-feb-2020 from croma electronics and suppose to installation and demo on 4-feb-2020 from sony executive and assigned engg is laying about that he is coming at 12:00 pm. When i called him he again told me me i am coming at 4:00 pm. And later on he said i be there at 7:00 at your place but now he is denying to perform is duties at 8:15 pm

I strongly wants to files complaint against his unprofessional behavior towards his work and now its a day wasted from his commitments because of this i take leave from my work. I want some strict action against that fellow due to his behavior sony brand name is compromised.

Contact no of assigned engg is [protected].

Looking forward for positive reply from sony india and again want to action against him.

Regards
Amit yadav