Sony India — issue regarding sony xperia zr phone about water damage | |||
i bought a sony xperia zr phone from flipkart last year..! according to sony phone is water proof...according to sony u can put this phone in fresh water at a stretch 30 min upto 1.5 min..but all caps shud be closed..as per the sony guidelines i use for in water and take somo photograph while taking all the care told by sony...though my phn got dead..not working now and water has entered in phn.! now service center are not taking responsibilities..nor sony.! they are telling that water is entered in phn so nothing can be done.! what my point is company is saying under some condition phn is waterproof though following company's condition water damaged has done to phn and they are repairing my phn nor they are replacing my in such situation how i can claim my phn.. service center is in baroda. Was this information helpful? | |||
Sony India customer support has been notified about the posted complaint. | |||
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