Sony India — issue regarding sony xperia zr phone about water damage

Address:Bharuch, Gujarat

i bought a sony xperia zr phone from flipkart last year..! according to sony phone is water proof...according to sony u can put this phone in fresh water at a stretch 30 min upto 1.5 min..but all caps shud be closed..as per the sony guidelines i use for in water and take somo photograph while taking all the care told by sony...though my phn got dead..not working now and water has entered in phn.! now service center are not taking responsibilities..nor sony.! they are telling that water is entered in phn so nothing can be done.! what my point is company is saying under some condition phn is waterproof though following company's condition water damaged has done to phn and they are repairing my phn nor they are replacing my in such situation how i can claim my phn.. service center is in baroda.
Was this information helpful?
No (0)
Yes (0)
Sony India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Sony India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    8014
    Pending
    0
    Resolved
    2252
    Sony India Phone
    +91 99 6793 9629
    +91 90 2912 0629
    Sony India Address
    No 14/43 Hameedia Centre 2nd Floor, Haddows Road, Nungambakkam, Chennai, Tamil Nadu, India - 600034
    View all Sony India contact information