Sony India — KDL 42w850A | |
I have purchased this TV at Reliance Digital Vashi Navi mumbai on 17th Nov 2013.
On 12th Nov while watching TV it developed a small crack inside and starting showing up Vertical lines on one portion of TV. We have complained to service center and the guy says this is a physical damage. I confirm there is no external damage to the set and how can it be a physical damage. The product is under warranty. I request your attention to this issue and resolve asap.
PV Prasad
[protected] Was this information helpful? | |
|
Sony India customer support has been notified about the posted complaint. | |
 3 Comments | |
Comments
No response from Sony. The trouble of not having a service center of Sony to service products after sales.
The kind of response and reluctant behaviour from Sony encourages me not only not to buy any sony product in future but also inform as many circles as possible to avoid buying Sony product that provide poor quality and hopeless service.
Prasad
Prasad
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
29%
Complaints
8014
Pending
0
Resolved
2252
View all 8014 Sony India reviews & complaints
+91 99 6793 9629
+91 90 2912 0629
No 14/43 Hameedia Centre 2nd Floor, Haddows Road, Nungambakkam, Chennai, Tamil Nadu, India - 600034
View all Sony India contact information
Please accept our sincere apologies for the inconvenience caused. We assure you that we are committed to solving your problem on priority. Your contact details are shared with the relevant team and our concerned representative will soon get in touch with you.
Warm Regards,
Reliance Digital