Sony India — led sony bravia 32 ex 550

Address:Thiruvananthapuram, Kerala, 695564

Product details :

Product registration code : [protected]
Model name : kdl-32ex550 in5
Serial number : 3274657
Date of purchase : 28 november 2012

1) purchased the above sony tv on 28 november 2012.
2) first complaint:- display issue, double image and flickering problem happened on[protected], and the sony service centre replaced the led panel and charged rs.13605.00on[protected].
3) second compliant:- yellow led indicator every 5sec glowing continually, tv not working (Switch off mode only) i and complained this issue to sony customer care. On 5th july2017 reg id40511024 after word 10th july17 service engineer visit cheeked tv and taken power supply pcb, is after two days i says that, for checking tv required is suggested based on is word i hand over to sony service centre tc 3/121-10 & 11, opposite to m. G. College, chempakassery nagar, kesavadasapuram, thiruvananthapuram, kerala 695004, after two days (18/7/17) the repairer cost approximately rs12811.00 like they told i bargain they offer rs4000 discount.
4) likewise every 1to2 year spending this much money for tv how can we pay,
5) sony is international brand we are choosing this is one of the good brand life also give moorhen other brand.
6) when i observation inside panel using samsung company branded.
7) i make a decision please take my tv back give me at list 50% amount back.in that amount i can buy any other brand tv.
8) i waiting for my positive reply thanking you
S venkateswarlu, mob no[protected], t
Was this information helpful?
No (0)
Yes (0)
Sony India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Sony India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    8014
    Pending
    0
    Resolved
    2252
    Sony India Phone
    +91 99 6793 9629
    +91 90 2912 0629
    Sony India Address
    No 14/43 Hameedia Centre 2nd Floor, Haddows Road, Nungambakkam, Chennai, Tamil Nadu, India - 600034
    View all Sony India contact information