[Resolved]  Sony India — Mobile xperia Z3

Address:	600042
Website:	www.sony.co.in

Dear Sir/Madam, 1. My Job sheet no-W[protected]. 2. My Job sheet no-W[protected]. I bought a Sony Z3 on 19th Nov 2014 in poorvika mobiles in phoenix market city velacherry, Chennai-42. Within one year (warranty period) I went to service nearly two to three times for the same problem. Till now I am facing the same problems are 1.) While opening a camera error stating that –camera will turn off temporarily cool down 2.) Over heating 3.) Because of that overheating my right side display also facing an issue. On 7th April 2015 I reported to sony authorized service center Chennai, abirami plaza, west tambaram -45. While enquiring the status of my mobile the intimated that, the mother board has some problem. After one week, while issuing the mobile they dint change the mother board. Then I bought the mobile from the service center it worked properly nearly six months. Again I am facing the same problem then I went to service center they asked to change the mother board and it will cost 15000rs now my warranty period also over how could I spend again 15000rs for same mobile?? Regarding this problem, I already sent the mail to [protected]@ap.sony.com on april 24, 2015 till now I dint got any response from your service head.