Sony India — Part not available of letest tv model.company cheat customer.

Address:

H no 984 Huda SEC-2 palwal (haryana)

Last 15 days ago i complaint to customer care for my led tv model no 40w700c. One of your executive engineer coming for repair a led tv. He said your motherboard is damaged due to overvoltage. Your executive said motherboard cost approx 7000 can i order motherboard. I said yes please order motherboard. I pay to you. But last two days ago your company executives calls me. He said motherboard is not present in our company. Because your model is too old. But i purchase this model in 2017 & according to your sony site launch year of this model is 2015. So how is it possible part is not available. I invest 55000rs for this model. That's means your company cheat customers. After sales service is too poor. I am going to consumer court for cheating a customer.in your company in 5 year old model part is not available that's means your product is like a use & throw product. I never recommend sony product to anyone. I complaint in consumer court against you.
My mobile no [protected].
Regards
Himanshu sharma
Email [protected]@gmail.com
Ph.-[protected], [protected]