Sony India — Poor customer care service regarding mobile handset repair

Address:

Meerut, Uttar Pradesh

As i have a sony xperia z1 mobile handset 7 months old, it is having the problems like heating, battery backup, network issues - call drop, hanging problem, most important the hanging problem during call recieve, processing speed is getting very slow restart problem during on going call or using any other application, noticeable thing is that the restart problem occured once when i was talking to the customer care executive of sony for discussing the problems and issues for the same, two times i submitted the phone to the nearest sony service centre first time for two days on[protected] and second time for 15 days on[protected] but the issue remains the same not a single change has happen in the handset infact the heating and hanging problem has been increased. So i am requesting you to please inform me whom i can contact so that the issues would be resolve and i will get the better sony services regarding repair of handset or replacement of the Sony Xperia Z1 Mobile handset and also tell me now how many times i have to submit the handset for 14 days or 10 days or 2 days as i am already draining my handest srvice warranty as the Sony mobile company is not providing the feature of extended warranty like any other mobile handset companies, so who will bear the loss of these 2 and 15 days of warranty as u can understand my phone is creating the issues and problems i really need the warranty, I really get fedup from the services and the quality of sony mobile handset stuff, please do the needfull ASAP and take care of customer satisfaction so that your customer base will increase in India and gt the good reviews Regards Name - Pavitra Sharma mobile no [protected], [protected] email id - pavi.[protected]@gmail.com