[Resolved]  Sony India — Regarding harassment in Sony Authorized Showroom

I have a Sony Xperia M Dual Mobile phone. I visit Sony Authorised showroom at 12:30pm which is in Patiala City, Punjab. Inititaly i enter in the showroom there is approximately 12 numbers of persons waited to make a job card for their problems. I stand 30 minutes in the office but there is no one ask me what is your problem about phone? Even there is no chair to seat. After waited 30 minutes i ask a one lady i have a problem with my Sony Xperia and she tell me roughly to wait. After that i ask a Male person who is packing a envelop to solve my problem with my Sony Xperia and he also tell me that he has no time to assist you. In the Next counter there is female staff member looks like a high school student her attitude also against me like not to solve my issue . I tell her only one word that is "MAM" and she only indicate me with her hand towards next counter. These are a qualities o[censored]nexperianced or careless staff. I neglect all and go to next counter but there is no one in next counter and two customers are already waited for showing their problems in that counter. I check the time there is 1:45 and think that why i choose Sony product to buy where in the Sony showroom you will be insulted like that and waste a lots of time there. After that one more female staff comes out from a room and seated their. When my turns comes i tell her about my problem regarding Sony Xperia M DUAL that if i attach a AUX cable wit this phone it play the song but there is no sound outcomes what is a reason? She tells me wait a while i am coming. She take my phone and going to service room. After 2 minutes she tell me change the AUX cable which you are using with this phone. I ask her i change 3 AUX cables but not working. Although same AUX cables are working with other phones but not working with this. She tell me wait a second. Again she go inside and when she back tell me that there is no solution in Sony showroom and we have no responsibility for your AUX cable. I take my phone and checkout showroom at 2:30pm with lots of feedback of Sony service where there is no responsibility after buying a Sony product. If there is no solution in the Sony Authorised Showroom where i can go to solve my issue??