Sony India — Regarding mobile repair service

Address:Ahmedabad, Gujarat, 382002
Website:www.sony.com

Hi,

Please help me to deal with sony regarding to handle my device in improper way.. When my device was under warranty period sony person did wrong with my phone 2 times and also assemble my phones (Sony z3) wrongly this is because now the dust is accumulating inside the phone...

I have complain about it to sony care several time but they are not taking an appropriate action on my complain... And they are going to charge to repair my phone... Because this is fault of the engineer that is why i am not suppose to pay any amount...

Because i facing this issue at the time when my phone was under warranty and after taking a long followup the warranty has been expired[protected] however as per service center there is 3 months extended warranty they had given me when the phone was last repaired on[protected]...

Please look into this matter...
Was this information helpful?
No (0)
Yes (0)
Sony India customer support has been notified about the posted complaint.
Complaint comments 

Comments

My tv model is KDL-40R470B. 3 days back, there was no display but audio was coming. Wehave raised call with sony support and a person came and checked yesterday. it was disappointing that he was telling that display has gone and it would be 20k approx to fix it. It is just more than 1 year now and such a disappointing product we received.
I prucheses sony xperia M4 mobile on dated 14/09/2015 it is heating durin talking and useing net, fb,
[protected]@gmail.com
I purchase sony xperia z5 dual gold not received redeem back cover i purchase mobile[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Sony India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    8014
    Pending
    0
    Resolved
    2252
    Sony India Phone
    +91 99 6793 9629
    +91 90 2912 0629
    Sony India Address
    No 14/43 Hameedia Centre 2nd Floor, Haddows Road, Nungambakkam, Chennai, Tamil Nadu, India - 600034
    View all Sony India contact information