Sony India — set use to blink while getting on sometimes.

Thomaspsamuel

from New Delhi, Delhi

Address:

New Delhi, Delhi, 110025

My TV set (Sony model no. KDL-32Ex520) S.no. 2454939 taken for repair on 22nd June 18. Still I didn't get proper reply when it will be ready. It is taken by your service center Boscos Pvt LTD New Delhi. They informed me on 23rd June it need 3855 RS for repairing and I agreed. I don't know what happened after that. Please do needful urgently. They informed me on 11th July that its panel not working and it need 15800 RS for part chainging. I wonder they need 20 days to findout the fault. So how many moredays I have to wait. It is so disappointing service. I never expect such service from Sony.

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Comments

Niladri Bhowmick

from Kolkata, West Bengal

Purchased a 43" 950D, your ISD(Rathin - hometown) suggested me that after completing 1year 15days I can extend the warranty.
But as I reached the customer care they informed that it could be done only if the product has not crossed 1year after billing.
Please make sure that your ISD knows the exact thing before communicating to the customers.