Sony India — sony 24 inch tv installation charges rs.1000/- (but its mentioned free of cost)

Address:

Chennai, Tamil Nadu, 600109

I bought the Sony 24 Inch TV on[protected] and i have registered to install the TV on[protected]. Mr. Hari(Engineer) came and done the installation @ 08:00 PM on[protected] but he unwantedly suggested to purchase additional installation stand for better view and he has charged Rs.1000/- from my pocket without providing any bill copy. Its totally wasted and he looted my money in the name of SONY.

He's really working at Sony Authorised Service Centre. If yes, why he haven't provided the bill copy for equipment and for installation. I have already informed him to come with bill copy.

How he bought the third party stand and fixed at my home and he's said its authorised by SONY. How SONY is authorising third party stand without providing any bill copy.

In customer care, they have mentioned that. installation is the free of cost but he had charged Rs.1000/- in the name of additional stand installed.

Please help me to solve this issue at the earliest. This is my second SONY TV at my home but i haven't given any money for installling 48' INCH SONY TV but i have wasted Rs.1000/ - for installing 24 INCH SONY TV. I'm totally disappointed and i never accept and suggest SONY brand in future. It's really very bad experience in my life.

Regards
Rajesh R