Sony India — sony bravia tv display panel not working

Address:	Chennai, Tamil Nadu
Website:	[email protected]

Dear sir,

Please find below my trail mail i have been purchased SONY tv 2 years back now i am facing problem.

I got reply from concern person from SONY customer support which is not satisfy me they have given reply like business motive they want to insist to buy their product. with the cost of Rs.23, 000/-

They have supplied me the defective product of SONY TV, now i am very much suffering.

please help me out from your end.

NOTE:
Please find the attachment I have been purchased SONY TV on 02.01.2016 from VIVEK & CO, ADYAR, CHENNAI, INDIA.

Bill no. [protected]
Dt. 02.01.2016
Model no. KDL-48W700C
price - Rs.72, 000/-

Now I am facing problem from last 3 weeks when switch on TV with in 2 minutes picture is going to off mode and only voice is coming.