Sony India — sony lcd 32" tv screen developed wrinkles

Address:

380 058

I bought a 32" sony lcd tv five years ago.
Model no. Klv-32ex300. Serial no. 2667481
For last few months the screen developed wrinkle type defect. It is growing with time. Picture comes clear but wrinkle appears.
Approached the sony customer service. They sent their people who suggested to get it repaired by them privately otherwise it will cost more.
Since it is manufacturing defect, sony should get it repaired free of charge.
It is diluting sony's brand image.
Pl. Guide us.

Dr. Arbind sinha
65, sharanam county
South bopal
Ahmedabad - 380 058

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