| Address: | 180012 | | Website: | TV/LCD SERVICE CENTRE JAMMU |
My lcd was repaired by service centre jammu on[protected], replacing board and panel and i had to spent around 26500 for the same. The lcd tv did not work properly and in december 2017 suddenly it stopped working and was blinking on and off when i used to start the lcd. I immediately brought to the tv service centre at jammu around 2 weeks back.
The technicians/representatives are given me different reasons every alternate day, some times they are telling one board is defective and some other day a different reason is given for the defect. I have come to the conclusion due to their in experience they were unable to rectify the defect. On my visit to the customer service centre on[protected], i was told the the lcd has been repaired and the board was ok and they cannot deliver me the lcd on spot as some meeting was going on in the rrom were the lcd is kept.
I was told the lcd will be delivered to my home by 6.30 to 7 pm and also the lcd will be tested after installation. I was given a mob no of the representative who will visit my home for the required installation.
I had some important work and also had to come back from around 20 kms fo remain at my residence for the representative to come. I even phoned 2-3 times on the mob no at 6.30 pm no one responded to my calls, even sms was sent to that mob no stii no response.
I have seen the worst service provided by this service centre. The service provided is deficient, negligent and customer unfriendly.
Rsbali
Advocate
[protected]@hotmail.com
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Hi I bought to 32inch smart led TV in Vasanth and co t. Nagar branch. TV automatically switched off every two hours once. Already spoke to our technical team they will come and check but issue not rectified. I am totally unsatisfied our service and product. Check and give me solution ASAP.