[Resolved] Sony India — SONY LED BRAVIA 32" Display got damaged within one & half year | |||
I had purchased a SONY LED TV KLV-32EX300 on 2r April 2013 from ARVEE ELECTRONICS Lajpat Nagar, Central market(New Delhi)for Rs.30, 000.00 with extended warranty of 2 years from Bajaj Finance.The TV has been using very rarely in spite of which on 22nd Sept 2014 the display got blanked immediately without any per-troubleness. I have called Bajaj Finance for verification & survey of the same but they did not turn-up & finally called one "CLUB ELECTRONICS" claiming to be authorized service centre for SONY.After verification they took the TV on 30th Sept claiming the display panel has to be replaced.The very 2nd day they sent one Estimation of Rs.15, 000.00 for the same.One of their technician informed me the panel is warranted for two years & the TV is one year which I am unable to understand.If that is the case why they have sent me the estimation of Rs.15000.00 half of the actual cost of the TV.This is something mischievousness by these people. The more pathetic situation is the spare parts are not available in India as there is no manufacturing unit in India & has to be imported from Singapore which takes unlimited time to reach here.It was a big blunder I made to purchase this useless TV set .This was also a big mistake from my end as several of my SONY products are lying in garbage before expiry of warranty period as the replacement charges are equivalent to other branded TV. I will never recommend or buy any SONY (the worst in the market)product henceforth. Any solution to it SONY people? Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Sony India customer support has been notified about the posted complaint. | |||
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