Sony India — Sony multimedia speaker mhc-v6d - not working! after submitting to, croma store gardens galleria (great india place) no response after 1 month

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

Dear Sir

I had given my 'Sony Multimedia Speaker MHC-V6D' for repair to Croma Store at Garden's Galleria (Great India Place) NOIDA, U.P. on 16-Jan-2017. First they assure that it will be fixed within a week and after that they informed that I will get a replacement in place of my previous product due to some reason (maybe the issue is not repairable).

It is being more than 4 weeks and they are still keep on postponing this and not giving the exact date when I will get this product back.

Please get this resolve as soon as possible. It would be helpful if Sony Team will take some action against this so that we will continue as a loyal customer for such great brand in the future as well.

Note: I have attached the Purchase Bill & the Warranty card along with this email, also the chat with Sony Customer Care as well.

Thank You
Your Valuable Customer