Sony India — sony xperia mobile z5 ultra premium repair

Address:

New Delhi, Delhi

I submitted a mobile around a week ago at janakpuri sony authorised service centre for repairing back of my mobile handset. They told me that they will give me a estimate within 2-3 working days but when the estimate came they gave me an estimate of ₹13000/- which included the display and back and some minor repairs but when i told them before only to change the back only they insisted to change the display which was of huge amount but when i said no so they rejected my request to repair the handset. What kind of service is this? It was mr vicky who was attending me who was not at all helpful and was rude too. Kindly look into this matter very seriously as they not only wasted my time but also made the handset even worst.