Sony India — Surround sound of DVD home theater not working properly

I have recently bought DVD home theater DAV TZ145, but it is fail to deliver proper surround sound from my 2-channel input as well as from my USB.

Product is not delivering me what is claimed by Sony. Further more sony claims 1 years of service warranty but after trying for more than one month, sony fails to serve for its defective product.

All the problems in the product is communicate via mail as well as to m/s balaji services akota; Vadodara. Phone no [protected]

i will have to challenge sony for false and misleading Ads, product-liability false marketing strategy as well as warranty services.

kindly look into the matter and resolve it as soon as possible

product Name: Sony 5.1 DVD home theater
Model no:-HBD-TZ145
serial no:-6356649
complain no:[protected]
invoice number: SB338D/16-17/4993
INVOICE DATE: 09/01/2017

thanks and regards
nitin savalia
E-mail address: [protected]@gmail.com
mob-[protected]