Sony India — Unfulfilled offer

Address:

New Delhi, Delhi, 110005

I bought two Sony 4K TVs model no.-KD-43X8500C this Diwali from Sargam Electronics Karol Bagh. They were offering a set of headphones worth INR 8000. However they have been delaying the delivery of headphones by giving excuses. They either put the blame on the manufacturing company or on the transportation. Its been over a month now. Also the staff is not at all helpful. I would like them to deliver the promised parcel as soon as possible.