Sony India — violation of consumer rights and court order | |||
From. Dr. G. Mukundhan 19/2. Rosepark avanue. Samichetty palayam Coimbatore tn. 641047 Mo.[protected]. Email. [protected]@gmail.com I have owned a 42 inch sony bravia tv. (Model number knl 42w700b) serial number 3256562. Recently the display panel of the said tv damaged and i changed the display panel by paying rs. 22171 (Job no. J82491166 dt. 08.10.2018. Through kg electronics, 505 crosscut road, coimbatore. After changing the display sony service center insist me to give a request letter and adhara card xerox to retain my damaged display panel. This is purely a violation. I have paid the quoted price for the tv when i purchased so logically it is my own property. Now i paid the quoted amount for the new panel and the service charges. So both the two panels are my own property and i have paid all the quoted amount for that. To own my property sony india ltd force me to give a request letter.in which sony india ltd trying to violet consumer right and consumer law. Secondly sony india ltd also insist me to give a xerox copy of my adhar card. Recent and final judgement of The supreme court of india says that private company or organizations should not ask adar at any circumstances. But sony india asked me to give adhar xerox. This a pure violation and contempt of court. So i have every right to take proper legal action under consumer law and contempt of court. So sony india ltd trying to cheat and violate me in this issue. And collected the said documents. Sony india is responsible to give me written explanation in this regard. If i am not received a proper explanation from sony india ltd within 7 days time I will be forced to take necessary legal action in this regard, Sincerly, G. Mukundhan. Was this information helpful? | |||
Sony India customer support has been notified about the posted complaint. | |||
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