Sony — not getting proper answers and a permanent solution to my prob

Address:

Kamrup Metropolitan, Assam

Am Neelav from Guwahati am very much unhappy with Sony for the first time ever I ve being using Sony gadgets from past 10 years still I didn't get the privileged of being a royal Customer of your company I bought a Sony xperia Z1 last year within a year it got hardware Prob so requested to provide me wit a new set but to my bad luck they gave me a refurbished set now after another 2 month's I having Prob with the refurbished set, my warranty is over n I still requested them to provide me a new piece as I had Prob initially within warranty period but they sayin they will provide me with another refurbished set its really sorry feeling to be a Sony customer I bought a Samsung mob yesterday but I still have faith in Sony but I doubt my refurbished set they providing me now 'll have some Prob in future again! Seriously it's a very bad experience from now myself 'll go for other electronic company n suggest my friends n family to avoid Sony! Thanks! Neelav! [protected]