Sony — Sony Bravia TV 32inches suddenly switching on /off automatically after 2 years of purchase | |||
Had purchased 32 inches sony bravia model 32NX650 2 years back from vivek mylapore. all of sudden in June the TV by itself switches ON & OFF at random. Complaint raised against complaint number : 26152855 dt 26.06.2015. Engineer from M/s. CTECH Electronics visited on 26.06.2015 & visit charges of Rs. 250 paid. Engineer declared faulty power board ( Quoted Rs. 3000, however not charged). Second visit diagnosed as faulty main board ( Quoted Rs. 10, 000, however not charged). third visit main board changed and still TV not working. Its been 2 months since. 1) Request for proper closure of service request and bring my TV back to working condition. 2) SONY is charging exhobitantly for spares which needs to be checked by proper authorities. 3) SONY CALL CENTER executives 90% are hopeless in communication skills and needs better training in handling complaints. -Arvind Was this information helpful? | |||
Sony India customer support has been notified about the posted complaint. | |||
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