Sony — SONY XPERIA Z Mobile Phone (Free Product-Headphone not provided)

Address:

Mumbai City, Maharashtra

Hi, I'm a resident of Mumbai.I had Purchased a Sony Xperia Z handset from authorized SONY Dealer (MAGIC ELECTRONICS, MUMBAI-400080)in the Month of September this year.The Box bears three stickers:- 1.Free Premium Case worth 1990/- 2.Vodafone 3G Unlimited data free for 2 months(beared expiry date). 3. Free Headphone worth 1490/-. I received the free premium case.The Vodafone offer beared an expiry date, so dint avail the offer as it had expired.Now, about the headphone, the sales person said, The Offer is not valid now, U wont get the headphone wherein the box bears the sticker.The Sales person said SONY Company has not provided us with the Headphones, so we cant give the Free Product to you.I consulted this thing to few friends of mine & they said, The Dealer might have Sold the Headphone separately n not gave you.The Sticker doesnt bear any expiry date so should i believe the sales person??That is the reason I raised a complaint on SONY XPERIa Support[protected].Its been almost 2months n still the case has not been resolved.I'm a precise Customer & have paid money to buy a product and its my right to get all the benefits that are associated with the product.I will Fight.