[Resolved]  Sony — XPERIA Mobile

Address:

Mumbai City, Maharashtra

This is to inform you that I have purchased my Sony Xperia C from kohinoor televideo, Mumbai on 2nd of November and after 2 hours it was not supporting the SD card .As the service centre was closed on 3rd, 4th and 5th November due to Diwali.I went to service centre on 6th November and gave my mobile for replacement. earlier they tried to fix the issue but later they told it will go for replacement.

now when I started following up for my mobile I came to know that service centre has created the request on 8th of november for the replacement. and still they dont know when exactly I will recieve my phone.

I have already paid cost of new mobile as i didn't have any mobile when they took it for replacement.

I want the compensation from Sony mobile or kohinoor televideo as it was Box pack faulty phone and i am being cheated by both of them.

Kohinoor televideo sales represntative has denied to do anything on this.

I want to draw attention that why we as a consumer are getting cheated by these big companies.

i paid 20000 for my mobile with no phone in hand now.

I want the interest for 20 K either from sony mobile or kohinoor televideo.

please help me on this.