Sonyliv — Service Not Provided after payment

Giriraj T Kulkarni

from Noida, Uttar Pradesh

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	www.sonyliv.com

SonyLiv online services provides access to movies, episodes of earlier TV shows, etc. It has a premium service, where by paying money, we can watch shows and movies online.

Yesterday (March 12, 2107), I paid Rs. 49 through PayTM to SonyLiv Premium Service for one month. The amount was paid but, when I tried to play movie, again I am asked to pay for Premium account. What happened to the money I paid last night? I am unable to find any solution to this problem. The SonyLiv site does not provide any customer care number or email id for such complaints.

This kind of fraud was not expected from Sony. I

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