[Resolved] Spectranet — Fraud - broadband connection not provided

[email protected]

Address:	Pune, Maharashtra, 411027
Website:	www.spectranet.in

I purchased spectranet connection on 12th feb, but still i have not received any verification call and no installation has been done.
I have paid the amount to sales executive for installation and router. But he is not receiving my call. Nor they are refunding my money. The sales executive and senior sales executives are.
Sales executive guy - balaji ([protected])
Senior sales executive - pawan ([protected])

Sales guys are rude and have blocked my number as well. They are not refunding my money as well.
Customer care is also not able to resolve my issue.

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Mar 23, 2017

Complaint marked as Resolved

Spectranet customer support has been notified about the posted complaint.

Feb 20, 2017

Updated by [email protected] My email id is: [protected]@gmail.com

Verified Support

Feb 20, 2017

Spectranet Customer Care's response Dear Agrawal,
Greetings from Spectranet!!

This is reference to your complaint regarding the activation of the account. Basis your discussion with our official we would like to inform you that the old connection ( was reactivated basis the discussion you had with our verification team and the amount paid against new connection has been transferred in your old account which was reactivated on 17th Feb 2017. The reversal of the last invoice has been done and first month free scheme has been activated in your account as requested by you. You have also requested for the new router and as confirmed the router will be delivered by 22nd Feb 2017.

Regards
Team Spectranet