Srilankan Airlines — Refund not received since 1.5 Year

Address:

Srilanka (Global)

It was been 1.5 years since the travel was cancelled by the airline due to COVID 19 travel restriction.

However till date, no refund is received despite several instances indicating that refund will be made in 5-10 working days. This is very disappointing.

Refund Request REF. - UL/RR/112370 | Requested Date - 22.06.2020(UTC)
Departure Date : 23-Apr-2020
Booking Reference : QG2VAY