State Bank of India — Illegal deduction

Address:

Mumbai City, Maharashtra

I am using SBI's Vishwa yatra card. I am in USA now for my higher studies. I had used the card to purchase Lenovo Laptop online. The transaction failed, but the money ( 649.08$ ) has been deducted from my account. After speaking to Lenovo, they have returned the money to the bank. Their reply: Dear Mr. Dharmesh Sudhir Mithbavkar, thanks for calling us today, the pending transaction on your credit card will not be settle due to the fact Lenovo do not honor international cards, you may use the following information to request the reversal of this pending authorization to your card company; Dharmesh Sudhir Mithbavkar, auth code #002233 for $649.08 on August 12, 2014 We are not going to charge anything to your card, the reference trans number on the subject line is rejected It has been more than 20 days, and I have not received any reply from SBI on this. The 16 digit card number is [protected] Hence, I am escalating this matter to you. Please treat this matter on priority as that money was all I had here. It is difficult to manage in a foreign country. Kindly respond to the mail if any time is needed to check this