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[Resolved]  State Bank Of India — Refund initiated by Amazon but still not received.

I have ordered the shoes from amazon on 9 Jan. But due to quality and size issue I return it on 12 Jan, Amazon initiate the refund on 13 Jan and it was to be received on Jan 16-18. but I did not receive the amount, according to Amazon the amount is credited in my account and they gave me this refund reference number ([protected]).
Please help me out, Iam so much tired of this
Refund initiated by Amazon but still not received.
Refund initiated by Amazon but still not received.
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Feb 16, 2021
Complaint marked as Resolved 
My refund reference number issued by Amazon customer care service on call is 10131313252783 According to amazon they refund my amount on 16 Jan but my bank did not receive the amount.
Feb 16, 2021

Complaint Status

State Bank of India [SBI] customer support has been notified about the posted complaint.
Feb 28, 2021
Updated by Kunwar Arif Ali Khan
Still my issue is not resolve, there is no call from state bank of india.please solve my issue.
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    State Bank of India [SBI]
    Customer Care Service
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    State Bank of India [SBI] Phone
    +91 80 2659 9990
    State Bank of India [SBI] Address
    No.65, St Marks Road, Bangalore, Karnataka, India - 560001
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