[Resolved]  State Bank Of India [SBI] — amount debited and not refunded to my account

Address:Sbi orai city rath road orai, Jalaun, Uttar Pradesh, 285001

I have done my credit card payment of 4500 rs on phone pe through bhim upi id linked with state bank of india. Amount debited from my account and transaction got failed on phone pe but it has been 20 days my amount not refunded to my account. I have contacted to phone pe and sbi customer support no one is giving reply where is my amount they give blame to other
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Jun 27, 2019
Complaint marked as Resolved 
State Bank of India [SBI] customer support has been notified about the posted complaint.
Verified Support
May 27, 2019
State Bank of India [SBI] Customer Care's response
Dear Rohit Singh Sengar,

We are sorry to hear about the issue. In order for us to connect with you, please visit http://www.sbicard.com/email & share your contact or card details, along with your reference number: 153979.
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[protected]
Amount not credited of 200rs did last night from phonepe
UTR no.[protected]

I compalnt about my refund is not credit in my account Amazon had issue my refund with reference number 328618 but they don't cradit yet my account number is [protected]

Please update the information why unauthorized deduction of DOM surcharge/tips/rate diff dtd on 21.05.2019 from my SB account whenever MAB in account is more than 5Lakhs.
On your request, signature has been changed in account no. XXXXX. If not requested, please contact your branch.i am not changed my signature why this message came
My account is credited, I got message that my account is debated INR 117 on 21 /05/19 Transferred to INVESTMENT INTERMEDI. I am not aware about this Kindly look into this matter.

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