State Bank Of India [SBI] — amount deducted but not yet refund for time out error

Address:560066

Dear sbi,
On 30-july-2019, i was re-charging my internet broadband through there online portal and the transaction failed due to time out error. However, the amount of rs 797.00 got deducted from my sbi account.
My account number is [protected] and below is the transaction reference number :
Othpg[protected]atom-declet tek llp mumbai

Please help me to get the amount refund.

Regards,
Rajesh
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Sir mai aaj IIBATM BIHITA SE PAISA RS.6000.00 Nikala time 11:00am uskebad mere pichhe jo adami tha oh bola ki cansel ke liye dubara atm dalo aur mane dal diya aur mai ne cansil batam dabakar chale gaye Eskebab mere khate se rs.10000.00 nikal gaya

How is money deducted from my account through othpg 159257 I did not even get notifications regarding this please let me know how
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Pls find attachment

GBalakrishna mo.no.[protected] sbi c.card no.[protected] village.Ranipeta kottakota mondl mahaboob nager distict telangana state

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