[Resolved] State Bank Of India [SBI] And Yatra.com — Balance deduction due to transaction failure | |||||
Dear sir, I, sunil kumar, tried to book a flight on 30 nov night.But transaction was failed and money deducted, so i filed complaint twice with SBI customer care and YATRA.COM also, SBI customer care saying transaction was successful and YATRA.COM saying they did not received the payment. Details:- 1. Date of transaction[protected]in evening around 10-11 pm). 2. Internet banking used for Transaction . 3. Bank name-SBI. 4. Amount charged -Rs. 4172.00 5. Transaction ref. no.[protected]IG0BBRHUP4 6. no PNR generated . 7. [protected]@gmail.com Money deduction proof from internet banking are attached (please refer last transaction). So sir i do not know where my money gone please help me. mob no -[protected] thank you. Was this information helpful? | |||||
Aug 7, 2021 Complaint marked as Resolved | |||||
 2 Comments | |||||
Comments
Dear Sunil,
Greetings from Yatra.com!
Would like to inform that payment has not been charged for the booking, Request you to please contact your bank for the same.
Should you require any further assistance, please call us on[protected] alternatively write on [protected]@yatra.com.
Best Regards,
Yatra Care
Greetings from Yatra.com!
Would like to inform that payment has not been charged for the booking, Request you to please contact your bank for the same.
Should you require any further assistance, please call us on[protected] alternatively write on [protected]@yatra.com.
Best Regards,
Yatra Care
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Greetings from Yatra.com!
Regret the inconvenience caused. We are looking into your query and our team would respond you at the earliest. Request your patience in this interim.
Should you require any further assistance, please call us on[protected] alternatively write on [protected]@yatra.com.
Best Regards,
Yatra Care