State Bank Of India [SBI] — atm related dispute

Address:

STATE BANK OF INDIA , ANAND ,GUJARAT

Sir,
I have two account one in central bank of india and another in sbi.
I withdraw 12000/- from sbi atm with the central bank of india"s debit card as on 07/09/[protected] at 8:15 and 4000 8:16) and deposit that 12000/- + 1700/- = 13700/- in my state bank of india a/c with cdm (Cash deposit machine) than one receipt come from cdm that 1 note (Of 2000) retained for verification and rest amount (11700/-) deposited in the cdm at the same date and time (08:19)
After that i am giving application to the branch manager about above detail and they told me that 2000/- will be deposit in your account within 4/5 day but not credit to my account till 14/09/2020 then i visit the sbi branch the told me that the 2000 rs note is duplicate and it will be deposit in the bank.
Now how can i claim my 2000 rs.
No one is taking responsibility.