State Bank Of India [SBI] — charge dispute "refund not processed" by sbi bank

Address:

Air Force Station Pathankot, Pathankot, Punjab, 145001

To,
The chief branch manager
State bank of india
Pathankot

Subject: charge dispute "refund not processed"

Dear sir / madam

Refund from amazon for amount rs 12869.70 has been processed on 21 april 2019. Refund reference number[760844]. The refund is not credited in my account till now. Conversation with amazon regarding this from my email account is attached.

Please see a pending refund and follow the path back to amazon payment processor to locate the refund under charge dispute as 'refund not processed'.

I have also filed a complaint with sbi (Cms) with ticket no. Ro[842015]

My account no.[[protected]]

Mail id [protected]@rediffmail.com

Mobile: [[protected]]

I would like to request your good self to look into the matter and resolve the issue on priority

Regards
Brahma Prakash