State Bank Of India [SBI] — Credit card fraud transaction

Nov 08, 2016

Updated by Biridi 7th Nov'16

Request to refund my money back please do the needfull we trusting that you will help

https://paytm.com/, MMPL, IDEAMONEY - Money got transfered

I got a call around 12pm yesterday calling behalf of SBI Credit for verification to update your details need few more details i shared with them with in halfnour my money 14, 020 rupees transfered through different sources online which are 2 times happened 5000+5000 = 10, 000 from Paytm, from Ideamoney 2500, and MMPL-1520 total 14, 020 rupees has been transferred i got msg that was made on SBI Credit at ONE97 Communication-paytm twice, IDEAMONEY and MMPL. After that i got to know its fraud call not from SBI. I raised complaint near police station also.even in cybercrime complaint

please help me out to solve my problem and get my amount back

Authorisation ID : 053573 &[protected] +5000 = 10, 000 RUPEES transaction PAYTM
Authorisation ID :[protected] Rupees IDEAMONEY
Authorization ID :[protected].69 MMPL

Nov 08, 2016

Updated by Biridi 7th Nov'16

Request to refund my money back please do the needfull we trusting that you will help

Please note the following :-
1. I received a phone call 7th nov 2016 on my mobile no. [protected] from mobile no. [protected] it was 12.00 pm. There was a lady voice she introduced herself as Ritu from SBI bank.

2. She suggested that my 5000 rewards point accumulated so far are going to lapse. If i want she can help me to get it set of against my card outstanding by rs 2500. She gave me reference of my old transactions against the reward point.

3. I with no suspicion and in good faith shared with her general information she asked about my card on the pretext of verification procedure. Still i didn’t not shared with her the secret 3 digit secret code which is on the reverse of the credit card.

4. I received an otp four times[protected] rupees(Paytm),[protected] rupees(paytm),[protected] rupees (Ideamoney),[protected].69 rupees (MMPL)was advised to key in through my phone to complete the transaction. She assured me that now these reward points has been adjusted with my outstanding in the card by rs 2500 and same will reflect in three working days in my card statement.

5. As i was over with my conversation with the sbi bank / so called sbi bank lady representative i received three (4) transaction sms on my mobile. These transactions were not performed by me. The transactions details are :

OTP[protected] rupees(Paytm)

[protected] rupees(paytm)

[protected] rupees (Ideamoney)

[protected].69 rupees (MMPL)

6. As i could understand i received a sms from sbi bank that my credit card has been blocked.

7. I called up the sbi bank credit card customer care center. The representative on reviewing my card suggested that the bank security system has deducted of miss use of my card that is why it has been blocked automatically.

8. I enquired with the customer care representative about the above three transactions as they were not performed by me. He advised me to lodge an fir with the police station for investigation & re-addressal of my grievance.

Kindly look into the above fraud & see that i should not be charged the transactions.