State Bank Of India [SBI] — credit card not delivered and sending bills for the card

Address:

686123

I have applied for sbi credit card towards the finish of april 2019 and this got affirmed may 8, 2019 saying the card will reach me in 7 working days. From that point, it generally give me message the card is despatched by means of bluedart and after couple of a days, will get another message that it was undelivered. Nobody from the courier organization or card division has called me. Seven days after they gave the re dispatch message and again seven days after i got the undelivered message. Again nobody reached me. This has been going on for most recent 3 months in a steady premise now. Nobody has ever reached from bank side. Despite the fact that i have raised concerns by means of customer care, nobody gave an appropriate consideration. Presently happens the more regrettable part, sbi began sending me bill for an undelivered/unused card. They says its yearly expense however i wasn't even able to open the bill as it was secret code protected with the card number which i don't have. I haven't paid the first bill. Presently, in july, got another bill including the due of earlier month. I am clueless what to do with this now. Kindly observe the tallness of recklessness. When i reached client care, they says, its being different teams handling the despatch and billing, however is that something i must be truly fretted over? I am certain this has influenced my cibil score and how are they going to remunerate this? Very discontent with the administration of sbi. Intending to move legally on this.

Thanks,
Dominic