State Bank Of India [SBI] — fraud transaction through my debit card from google | |
Hello Sir, On 22nd April 2018, totally 7 transactions had done through my debit card without my involvement. As soon as I got the message of transactions, I reached nearest ATM and took a mini statement. As per the mini statement, the transactions are done by debit card OTHPG[protected]GOOGLE *Moonfrog Labs g.co/helpp. As it was done on Sunday, the next day I had filed a complaint with SBI bank and Police Station. Also, I had blocked my ATM card. But, I didn't get any response. Then, I complained to Google Support Team and mentioned the transactions details on 29th April 2018. After that, on 30th April 2018, I got a message from Google Support Team stating that...We've looked into the information you've provided, but were unable to locate the charges you've reported. Since these charges aren't in your account, it's possible that someone has gained access to your payment information and used it on Google Play. Could a friend or family have access to your payment details and made these purchases? Or maybe you have a different Google account you want me to check? Is this a proper responsibility given by Google Support Team saying as it is out of their checking process. So, I demand SBI and Google Support Team to take proper action and refund my money as early as possible. Also, I kindly request everyone to raise your voice against this kind of fraud transactions done by best-renowned Organizations. Was this information helpful? | |
State Bank of India [SBI] customer support has been notified about the posted complaint. | |
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