State Bank Of India [SBI] — Fraud transition

Hello sir,

This is harsharaj borah, i wish to bring to your notice, a fraudulent transaction which took place form last few days, using my mother [dipali boro] sbi account. From 3 may till 21 may 2020 4600rs got debit from the account on the name of paytm and one97 communication, also we are not getting transaction notification sms. We came to know this when my mother visited the bank and print her passbook. When my mother come to know about these transactions, she blocked her atm card. My mother is not familiar with the internet, she had recently open a paytm acc on may 2 and done 1 transition of 4600rs. After due to unknown reason she got logged out of her acc, she thought as the work was done she don't need the paytm anymore, so she doesn't bother to log in again.

When i saw the passbook entries and noticed that, each transaction has mentioned othpg with some different serial no. When i search for othpg then i come to know that this is fraud transaction and others also complained about this.

The total debited amount is around 6800rs. I request you to please look into this matter as soon as possible and do the needful. I also attached the passbook entries
Harsharaj borah
[protected]@gmail.com