[Resolved] State Bank Of India [SBI] — Fraudulent call

Rupannita Choudhury

Address:

Ahmedabad, Gujarat, 380058

Dear concerned,

I had been receiving call from some number from sbi since last 3 days. Today at around 4. 30- 4.45 pm, i got a call from number [protected]. They wanted to confirm my credit card detail. They conveyed they had initiated some transaction and sent otp. When i was unable to share the same, they conveyed that they can authenticate the card through some other credit card on which i shared my hdfc credit card. After some time a otp flashed in my mobile which they enquired and i shared with them. After some time i realised there has been a transaction from my hdfc card for inr 40000.

I have blocked my card of sbi & hdfc and i expect the same to be enquired so that i dont suffer.

Afterwards, also i can see 2 mails from sbi sharing otp for transaction inr 20000 and inr 10000. My mail id is [protected]@gmail.com

Regards,
Rupannita choudhury
[protected]

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Aug 6, 2021

Complaint marked as Resolved

State Bank of India [SBI] customer support has been notified about the posted complaint.

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Comments

HDFC Bank Customer Care

from Mumbai, Maharashtra

Dear Customer, We have taken note of your comments expressed with regard to HDFC Bank credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected].

-Anay
HDFC Bank Assistance