[Resolved] State Bank Of India [SBI] — Interaction Id- 1-[protected] Amount not refunded through Credit Card payment

[Resolved] State Bank Of India [SBI] — Interaction Id- 1-[protected] Amount not refunded through Credit Card payment - complaint State Bank of India

A Arpit choti aamir

Sir, I have done an online transaction through Amazon for purchasing a mobile for Rs.13, 999.00 on dated 08.06.2020, my account has been debited for Rs 13, 999.00, but the transaction from Amazon has not been done due to some reason. The customer care of Amazon said, the payment has been declined from your bank and the order id is[protected]Message of Amazon customer care attached), so complaint to your bank. My Credit Card No. is -[protected]. I am not able to visit the branch because I am working out of the city, therefore I request you that please look into the matter and refund my debited Rs 13, 999.00 as early as possible. Please resolve the issue as soon as possible because bank has given 120 days time and now 120 days time is over and amount has not been credited.. -- With Kind regards Aamir Mobile No. [protected] E-mail ID - [protected]@gmail.com Credit Card No. - [protected] Was this information helpful? No (0) Yes (0)
Oct 12, 2020 Complaint marked as Resolved We have received this type of messsage many time from email id - [email protected], but till now issue has not been resolved. Case under Investigation :We wish to inform you that we have (already) taken a note of your complaint(181678865969) regarding the disputed transaction for Rs.13999 debited on your card account and same is under investigation. We shall revert to you on the status of the same. State Bank of India [SBI] customer support has been notified about the posted complaint. Oct 19, 2020 Updated by Arpit choti aamir Till now, we have not received my refund amount
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