[Resolved] State Bank Of India [SBI] — life insurance premium debited twice

jeevanreddy315

from Bengaluru, Karnataka

Address:

560016

Hi, I have paid my SBI Life - Shubh Nivesh Endowment Plan premium amount of Rs.49734 /- on january 7th 2019 from my HSBC credit card of number ending 1308. My premium due date was January 9th 2019.

Policy Holder Name : Jeevankumar Reddy
Policy Number : [protected]
Order No. : 6602736

Again on january 25th 2019, the same amount of Rs.49734 /- is auto debited from my other HDFC credit card number ending 2217. I am Surprised to see such type of cheating from a reputed govt company. Please return back my money immediately.

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Mar 14, 2019

Complaint marked as Resolved

State Bank of India [SBI] customer support has been notified about the posted complaint.

Verified Support

Feb 06, 2019

State Bank of India [SBI] Customer Care's response Dear Customer,

Our officials tried calling you on your recorded mobile number ending with 3310 multiple times, but unable to contact you. Further, we wish to inform you that the excess premium will be refunded to you shortly.

Thanks & Regards,
SBI Life Insurance - Customer Care