State Bank Of India [SBI] — my refund not processed

Address:

Rajgurunagar khed district pune, Ratnagiri, Maharashtra, 410505

To
The chief branch manager
State bank of india
Main branch

Subject - charge dispute refund never processed

Dear sir

A refund of 1949 and 489 rupees was successfully processed on 21 may 2019 to my account my amazon and flipkart this amount should have been created to my sbi account by now but i have not received the refund till now.

I have called the state bank of india customers service and also emailed the state bank of india main branch all the details many times including the unique transaction reference numbers but noboddy has replied or resolved the problem no action is being taken.

I have confirmed with amazon and flipkart and they have successfully processed the refund kindly go through the charge dispute emails locate the pending refund and follow the path back to amazon and flipkart payments processor to locate the refund...

My refund reference numbers
Amazon 269789
Flipkart qsm[protected]
My sbi account number
[protected]